Peter Pruneanu of Intellis first came across our radar through his generous support with the 2012 Romanian Film festival. As promotion of the event came underway, it became quite clear that Intellis is more than a custom audio-video, lighting, and applications installation business.
What Peter is really selling or installing is peace of mind, solace, or a personal experience with the median of your choice.

For those of you who know Peter personally, his business model is not a far a stretch from his life style of choice. ROCX finally caught up with the avid hiker, kayaker, skier, or videographer to get some tips on what he thinks has made his business successful:
The business in a nutshell…
The business is about providing and installing custom audio-video equipment (TVs, speakers etc.), custom lighting and electric window treatments (electric shades) and other low voltage applications (surveillance, networking, security). The type of clients we cater to are typically residential and commercial customers, looking for high-end smart-home solutions.
How did you get started in this business?
I got started at the core of the business: as a helper, than an installer and worked my way up to project manager. From there I convinced my former boss to let me become his business partner, and finally now I am the sole owner of LLC. When asked what he thinks the future holds for his businesses, Peter answered “Future? TBD. Dedication? 100%. Regrets? None.”
The business in a nutshell…
The business is about providing and installing custom audio-video equipment (TVs, speakers etc.), custom lighting and electric window treatments (electric shades) and other low voltage applications (surveillance, networking, security). The type of clients we cater to are typically residential and commercial customers, looking for high-end smart-home solutions.
How did you get started in this business?
I got started at the core of the business: as a helper, than an installer and worked my way up to project manager. From there I convinced my former boss to let me become his business partner, and finally now I am the sole owner of LLC. When asked what he thinks the future holds for his businesses, Peter answered “Future? TBD. Dedication? 100%. Regrets? None.”
When asked what he thinks the future holds for his businesses, Peter answered “Future? TBD. Dedication? 100%. Regrets? None.”
What do you actually do on a day-day-basis?
“My typical day starts at about 7:00 am helping my teams of installers (currently have two to three, depending of the day) get started. From 9:00 am on, the day is divided between seeing new projects, and talking to people either by phone or in person - mostly customers or potential customers, but also business associates. In the afternoon my focus switches to running the business; from 4:00 to 7:00 pm – I work on writing estimates, answering emails on technical questions, scheduling, and billing. My ‘normal working day’ at least as far as right now- is from 7:30 am to about 9:00 pm. I’m somehow always behind with something,” he shares.
Favorite Projects?
"Projects that are out of the ordinary are the ones I like the most-they challenge me! A few years ago I had the opportunity to work on a house in Lincoln Park that was a 200k project, with a 45ft vertical space of open architecture. It was amazing! Currently, I’m working on a 10k sqft house, a triple lot in Gold Coast, with a very demanding customer. These are the best projects, because the way you respond to these challenges creates the opportunity for Intellis to distinguish itself from the competition. This is the creative aspect of the business, where you have to think outside-the-box, versus the traditional approaches". When asked what the outcome has been, he said “the outcome is giving value and purpose to everyone that is involved. It results in more contracts based on referrals. That’s how you win”.
What do you think are the top 3 skills required?
"I think the number one skill I unitize is a high tolerance to discomfort. This idea was borrowed from a different author, but it fits the bill here perfectly. An entrepreneur after all, is a single person trying to play an orchestra—at least in the early stages of the business. Not only do you have to learn each instrument in your spare time (who’s going to pay you for the learning curve? Nobody). All the while, trying to convince people that you know what you’re doing, and they should buy your albums."
"In the beginning, you are everything; you are the worker in the field, the specialist, the designer, the architect, the sales person, the office manager (and the secretary), the project manager, the supplier, the purchasing, the shipping carrier, the billing and the collection department (there is always work in here, ha!), the customer support, the technical support, the online support, and the business developer. Not to mention, the visionary and strategist for your future goals, the marketing director, public relations etc. etc. etc. It may sound like an exaduration, but it's not, every second is a transfer of thoughts from one field to another, a decision, a move or a call to make. Good luck trying to have some personal life in between! Or stay sane!"
"You asked me for three skills, but really you need 1000 skills—and you have to be good at all of them. Otherwise your company will be as weak as the weakest link in this whole chain, and you simply cannot afford that--there are a thousand others other there trying to compete with you. Only after you've gained a certain degree of success (in terms of sales and contracts) and mastered this process, can you begin to think about hiring and retaining staff to delegate some of your responsibilities.
Qualities I look for in my associates (and in myself, for that matter)...
Passion (this includes all of the above-mentioned). All of your results are depended on this quality.
Lastly, what are some tips I would give to newcomers?
Quit! Quit! Quit! Run from pain to safety and duck!
PS: If you stubbornly refuse to, you might have a slim chance to succeed after all.